FSM buyer’s guide for medical device manufacturers

"This guide is a smart starting point for manufacturers looking to implement or replace their FSM solution. It highlights the critical capabilities, real-world challenges, and technology considerations needed to cut through complexity and make a confident, future-ready decision."

Aly Pinder
Research Vice President, Worldwide Aftermarket Services Strategies
IDC

Field Service Management is mission-critical in medical device manufacturing. When equipment uptime, technician coordination, and service documentation directly affect patient care and regulatory readiness, choosing the right solution is essential.

This buyer’s guide is designed to help medical device manufacturers effectively evaluate field service platforms built for regulated, asset-intensive environments. From AI-powered scheduling and real-time asset visibility to seamless integration with existing systems, it highlights the capabilities needed to deliver high-quality, compliant service at scale. Whether you are replacing a legacy system or implementing FSM for the first time, use this guide to make an informed, future-ready investment.

Download the guide to discover:

• The must-have capabilities that define best-in-class FSM solutions 
• How Industrial AI-driven automation and predictive analytics are redefining service 
• Key considerations for seamless implementation and system migration 
• How to align your technology investment with long-term service growth and adaptability.

Make sure your FSM solution works for you, not against you. Get the guide today.