MARNE MARTIN, PRESIDENT, IFS SERVICE MANAGEMENT BUSINESS UNIT
Underpinning Marne’s drive and focus to elevate the position of IFS’s service management portfolio, is the belief that complexity shouldn’t be simplified. It should be seen as an asset and with the right technology, embraced to improve customer experience, efficiency, and to drive innovation. Strategy at the core, she ensures customers receive the business value they expect from a global industry leader in field service management (FSM).
Before joining IFS, Marne was already accomplished in the sector. Serving as CEO, she led the executive leadership team at ServicePower Plc, an FSM software company. Innovation-led, she was responsible for the transformation of their go-to-market strategy, shifting focus to SaaS, which reaped rewards year on year. This is part of a successful track record that also includes time spent as CFO of Norcon Plc, a UK-based defense and telecom consulting firm. Her initiatives took the company from dominance in the Middle East out into the US, Europe, and Asia Pacific. Earlier in her career, Marne was part of the team acquiring licenses and launching the first GSM cell phone companies in the Americas.
Well-respected in the field as a strategic businesswoman unafraid of embracing a challenge, Marne has won a number of awards including 2016 CEO Gamechanger of the Year (FSM) from ACQ 5 Global Awards and 2015 Field Service CEO of the Year from Executive Awards. She also features in the Software Report's 2019 list of Top 50 SaaS CEOs.
Taking her passion for precision beyond work, she enjoys competing in dressage. Marne is also committed to supporting girls and women pursuing STEM careers.