Over the next two years, adoption of FSM solutions will increase significantly, putting more pressure on IT leaders to prioritize technology investments and maximize ROI benefits.
But opportunities for cost-efficiency, revenue and customer retention gains are often missed due to incomplete integration or deployment.
To help service executives select the right mix of FSM products and vendors to optimize business operations, we believe this Gartner research provides an insightful buyer’s guide by outlining the key benefits that organizations can achieve from the six most critical FSM functionality categories.
Download the Gartner repor tnow to learn:
- The six FSM functions that can have the biggest impact on service organizations
- Key benefits and outcomes each FSM application can deliver
- Best practices for optimal integration with EAM, ERP, PLM and parts planning systems