Published26 October 2021
3 minute read

Demand For IFS Cloud Drives Strong

ifs_Demand For IFS Cloud_03_22_930x423

Industrial asset & service proposition drives momentum with major customer wins

London, UK, October 26, 2021IFS, the global cloud enterprise applications company, today announced its Q3 2021 year-to-date (YTD) financial results, ending September 30, 2021.

Driving strong performance in Q3 was the increase in customer demand for IFS in the Cloud, with cloud revenue up 104% year-on-year (YoY). In line with this, recurring revenue now constitutes 81% of software revenue, representing a 19% increase YoY.

With customers achieving faster time-to-value because of the improved deployment capabilities of IFS Cloud™, as well as more partners implementing IFS solutions, the contribution of software revenue now represents 72% of IFS’s total revenue, up 17% YoY.

The improvements against every leading KPI demonstrate IFS’s continued growth as well as an impressive revenue mix that is delivering consistency and predictability. Combining this with IFS’s differentiated proposition for companies managing asset and service needs, provides a tailwind for strong end of year.

In Q3, IFS also added depth to its offering with the acquisition of Customerville. Customerville is an award-winning feedback platform that elevates feedback and listening across the entire customer journey thanks to its unique design-driven approach. It enables companies to get a better understanding of their customers, address issues and unearth new opportunities so that they can ultimately deliver amazing Moments of Service™.

Testament to IFS’s leadership in Service Management is recognition from Gartner who named IFS a Leader, for the sixth consecutive time, in the Magic Quadrant for Field Service Management. In Q3, IFS also won competitive tenders with its industrial asset and service proposition, adding one of the world’s largest packaging and one of the world’s largest telecoms companies as customers.

Commenting on the results, Darren Roos, CEO of IFS, said: “At heart, IFS is a technology-driven software company and the investments we have – and continue to make – into the IFS Cloud platform and our customer-facing services evidence themselves in these stellar results. The strong growth in software revenue is testament to us attracting new customers, but also in our commitment to our current customers whose ongoing success is of paramount importance to us. I’m proud of the work that our team has done to create market differentiation with our industrial asset and service capabilities, which continues to create positive momentum.”

IFS CFO, Constance Minc, added: “It is hugely impressive for a business of our size to be growing at such a pace, while at the same time building resilience and consistency into our revenue mix. We are continuing to deliver to plan which provides us full confidence in how we will close out the year.”

Summary of the financial highlights from Q3 2021 YTD:

•    Software revenue was SEK 3.4bln, an increase of 17% Year on Year
•    Recurring revenue was SEK 2.75bln, an increase of 19% Year on Year and representing 81% of software revenue
•    Cloud revenue increased 104% Year on Year representing more than 29% of software revenue

* Note: all figures based in Swedish Krona and reported in constant currency.

In line with WorkWave establishing itself as a standalone business at the end of Q2 2021, the performance reported above excludes WorkWave’s contribution to the IFS Group. Performance including WorkWave saw software revenue grow at 24% YTD. The IFS Group is on track to achieve $1bln USD revenue in 2021.

About IFS

IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers—at the Moment of Service™. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at

back to top back to top Back to Top