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Managed Services
Automate workflows, cut manual processes & empower everyone to work smarter with managed services provider software from IFS
From workforce scheduling to ITSM, from parts logistics to contract management: a complete solution to innovative IT services, slash operational costs and transform client experience.
Evolve past break fix. Embrace the future of service delivery today
Your customers need their managed services provider to deliver innovative services and meet the most demanding SLAs. Download the eBook to learn how IFS service management solutions can enable you to accelerate growth and make service your competitive advantage.
Making complex service simple
Improve technician productivity by 33%, transform SLA compliance and guarantee first-time fix, all with planning and scheduling from IFS. Find out more in this 3-minute video.
What-If Scenario Planning
Are you struggling to look ahead, predict and plan your service operations? How much cost saving could you derive from territory rebalancing? Discover how IFS can help you plan your service operations of the future
Here’s what customers are saying
Customer outcomes
Park Place Technologies support 21,500+ customers in 154+ countries in 170+ languages. Thanks to IFS, they thrived during the pandemic and delivered on customer outcomes.
Standards
compliance
Old ITSM tools can be hard to manage and expensive to administer and justify within the business. Learn how Saudi Arabia’s fastest-growing bank achieved full standards compliance.
Improve SLAs
by 60%
One of the fastest growing UAE businesses, Emirates Advanced Investment Group, reduced SLA compliance from 5–7 days to <1.
Delivery accuracy
Retailer achieved 50% increase in home delivery accuracy, savings of over £835,000 with automatic redirect and 20% improvement in employee satisfaction in less than 18 months.
