From optimized workforce scheduling and data-driven workflows to remote assistance, predictive maintenance, and servitization – a complete TIC software solution for organizations to slash operational costs and transform the client experience.
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Managing a unique and complex workforce
IFS helps you manage large workforces – including subcontractors – with insight into individual skill sets, optimizing scheduling, planning, and routing processes, and providing data-driven workflows and document management solutions.
Integrate subcontractors into your existing service model
Subcontractors play a vital role in supplementing the service workforce, with an average of 44% of workforce spend going to them. IFS helps you integrate them into your existing service model to ensure customer commitments are met.
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IFS Customer Interview with TÜV Nord; leading providers of Testing Inspection Certification services
By integrating AI-driven predictive analytics and service management software, TÜV NORD aims to optimize route and deployment planning, improve resource efficiency, and reduce its environmental impact. With IFS's AI-powered PSO solution, processes will be automated more efficiently, enabling real-time monitoring to minimize downtime and enhance SLAs. By embedding AI-driven analytics, TÜV NORD seeks to proactively reduce its environmental footprint while maximizing business efficiencies.
Here’s what customers are saying
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Property management company Associa has leveraged cloud technology to improve efficiency and work order management for its mobile service force.
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Smart Care uses IFS to scale up and deliver exceptional service. See how IFS has empowered Smart Care to reinvent their service business.
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IFS improves field efficiency and enables Anticimex to grow with IoT-enabled services.
TÜV NORD chooses IFS Cloud Service Management with PSO to enhance route and deployment planning to drive digitalization and sustainability.
Supporting Assets
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Is your current system helping deliver exceptional service to your customers? Get the SM Buyer’s Guide.
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