From optimized workforce scheduling and data-driven workflows to remote assistance, predictive maintenance, and servitization – a complete TIC software solution for organizations to slash operational costs and transform the client experience.
Managing a unique and complex workforce
IFS helps you manage large workforces – including subcontractors – with insight into individual skill sets, optimizing scheduling, planning, and routing processes, and providing data-driven workflows and document management solutions.
Integrate subcontractors into your existing service model
Subcontractors play a vital role in supplementing the service workforce, with an average of 44% of workforce spend going to them. IFS helps you integrate them into your existing service model to ensure customer commitments are met.
Are you attracting and retaining sufficient skilled workers?
Service organizations are challenged to address the skills shortage, attracting, retaining and training a field workforce has never been harder. Download the guide to discover new strategies and best practice to source, hire and retain the best field service talent.
"With IFS we didn’t have to get three different pieces of software; it was a true end-to-end solution that met our high-level requirements."
Assistant Vice President for Field Service,
"IFS improved the value capture for both labor and parts and put an immediate stop to that value leakage, which improved Smart Care’s gross profit by 5-8% within four months of go-live."
Senior VP of Operations,
"IFS will be used to digitize the scheduling of jobs, enhance mobility of our workforce and free up critical resources. The IFS platform will give us the confidence to accelerate growth and continue to create solutions that deliver a better way to build."