Subcontractors are a vital part of the service industry

Get better value by integrating them into your existing service model

Subcontractors play a vital role in supplementing the service workforce, with an average of 44% of workforce spend going to them.

This paper examines the benefits of integrating them into your existing service model to ensure SLA commitments are met.

Highlights

• Leveraging a contingent workforce
• The integrated service model
• Bring Your Own Device (BYOD) programs
• Specified vs. pooled job allocations