Subcontractors are a vital part of the service industry

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Get better value by integrating them into your existing service model


Subcontractors play a vital role in supplementing the service workforce, with an average of 44% of workforce spend going to them.


This paper examines the benefits of integrating them into your existing service model to ensure SLA commitments are met.


Highlights


  • Leveraging a contingent workforce
  • The integrated service model
  • Bring Your Own Device (BYOD) programs
  • Specified vs. pooled job allocations
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