Service Parts Logistics and Depot Repair Software solutions
End-to-end service logistics boosts parts availability to deliver a first-time-fix while controlling inventory and costs.
Comprehensive service parts logistics are essential for a first-time fix in the field or repair center. Leverage top-tier service and repair software to manage central, remote and van stock, ship to site or parts pick-up. Control ad-hoc requests for timely, accurate onward billing to improve margins.
Spare part logistics software and depot repair in action
Spencer Technologies deploys field service, spare part logistics and depot repair solutions to deliver exceptional service for retailers - efficiently managing the return and repair of assets.
100% visibility with service parts management software
Inventory represents an essential yet costly component of service operations. To achieve optimum performance while keeping costs low, organizations must carefully balance stock levels, locations, spare parts, service levels and more.
IFS recognized as the only 2024 Customer's Choice for Field Service Management in Gartner Peer Insights Report
This distinction is a recognition of vendors in this market based on feedback and ratings from verified end users of our product. Overall, IFS reviewers gave us a 4.6 out of 5, with 88% saying they would recommend our product.
“We needed to get the repair center module up and running, implemented and trained on within 3 weeks. We did it.”
Director of Systems Development
Spencer Technologies
Director of Systems Development
Spencer Technologies
“We have absolute visibility of urgency, allowing us to predict what repairs will be required and thus prioritise those repairs in the workshop.”
Cubic
Cubic
"IFS improved the value capture for both labor and parts and put an immediate stop to that value leakage, which improved Smart Care’s gross profit by 5-8% within four months of go-live."
Sr. VP of Operations
Smart Care Equipment Solutions
Sr. VP of Operations
Smart Care Equipment Solutions
Effective service parts management requires a good understanding of products and assets
Comprehensive and granular asset management is vital for tracking warranties for efficient and effective repairs and returns.
Reverse logistics reduces costs and repair turnaround time
Manage returns and reverse logistics to protect profit margins and increase customer satisfaction
