600,000 returns and repairs a week are managed through IFS retail software solutions, giving customers complete visibility, control, and the ability to deliver on sustainability goals.
Transforming service delivery with reverse logistics
Manage returns and repairs seamlessly and prepare for the circular economy with best-in-class reverse logistics from IFS.
IFS retail software solutions help Spencer manage their complex processes and exceed customer expectations, efficiently managing the return and repair of assets.
IDC Reverse Logistics Spotlight
Reverse logistics is no longer an aftermarket activity. Discover how efficiently managing returns and repairs whilst ensuring data flows across the entire service life cycle is integral to success in a competitive market.
Here’s what customers are saying
With the help of IFS, Tomra streamlined its service organization, which services more than 8,000 recycling machines in stores throughout Sweden.
Spencer Technologies had a requirement to get the repair centre module up and running within 3 weeks. They managed because ultimately, it was down to the configurability of the platform.
“Customers have a lot of trust in us being able to handle their business, and IFS is at the core of our business. “
Director of Systems Development