IFS Cloud’s CRM capabilities help business growth. Drive engagement with customers and prospects, across the entire relationship lifecycle, all from within your IFS ERP solution.
Improve customer satisfaction
CRM software enables you to enhance communications. Nurture and make the most of your customer interactions to ensure your organization provides top-of-the-game customer service.
Enhance pipeline visibility
Empower your sales teams to see all sales data from leads to won and lost opportunities. Give them the tools to make target account plans for the most profitable prospects to increase revenue.
“Mobile has already transformed what our sales force does, sales now happen at the customer front with as much information as anybody else has in the business.”
Sunshine Healthcare Lanka Ltd
Sales forecasting accuracy
Our CRM system sets the right targets using AI-powered opportunity probability scoring so sales managers can act at all stages of an opportunity. Provide clear visibility of all ongoing sales activities.
Drive value from marketing campaigns
Communication with prospects and customers is key, and campaigns keep products, services and events front-of-mind for your customers to feed and nurture into the marketing funnel.
IFS Cloud drives business efficiency and maximizes profitable revenue streams on a single platform that addresses the full asset, project, and service lifecycles.
Access Service Management, Enterprise Resource Planning and Enterprise Asset Management solutions all under a single platform that brings life to your business.