With IFS Field Service Management, we didn’t have to get three different pieces of software; it was a true end-to-end solution that met our high-level requirements.
Assistant Vice President Field Service
Associa is the worldwide leader in community management with over 9,000 employees operating more than 170 branch offices in the United States, Mexico, Canada, the United Arab Emirates and South Africa.
- Provided one end-to-end solution to handle core business needs
- Standardized work order processes across the organization
- Increased billable hours
- Improved oversight of Service Level Agreements
- Enabled future growth without needing additional overhead