Read the ultimate Service Management guide
Outcome-based service models enable service organizations to create additional business value for clients by guaranteeing maximum uptime of their critical assets and equipment.
But before you can launch outcome-based services such as predictive maintenance, you must adopt new solutions including AI, machine learning, and IoT. Yet too often companies must make a trade-off between upgrading their legacy systems and investing in bleeding edge technologies that lead to new business value creation.
This whitepaper provides a blueprint for implementing an FSM platform that not only helps you achieve your service optimization goals, but also future proofs your tech stack for years to come.
Download the report now to learn:
- Which service management solutions are value-creating technologies
- How to avoid pitfalls like creating an IT environment that is overly complicated and complex
- How to build an ROI case for new tech that will meet current and future business requirements
- Best practices for selecting a platform that supports break-fix & outcome-based service model
