American Electric Power Customer Story
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Bluebonnet Electric Cooperative
Bluebonnet Electric Cooperative unlocks the potential of its field operations with IFS MWM
Bluebonnet is on a quest to become the best co-op in the country with IFS
The IFS Mobile Workforce Management solution streamlined operations, transitioning to paperless workflows, increasing order completion, and aiding outage restoration efforts after wildfires. The phased approach of implementation saw significant operational and efficiency gains. It reduced administration, improved data accuracy, and compliance with privacy regulations.
Daily communication was revolutionized, reducing radio traffic and calls by 80 to 90 percent and boosting productivity.
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"The field team has been really positive about the system since its initial installation. It makes their jobs easier; they enter a bit of information and they're onto the next order."
Operations Technology, Bluebonnet
About Bluebonnet
Bluebonnet serves more than 103,000 meters of power lines in 14 Central Texas counties.
Benefits seen using IFS:
- Increase in operational efficiency
- Higher data accuracy and privacy compliance
- Increased productivity and efficiency in field operations
- Substantial reduction in restoration time during crises
- Technology-driven cost savings
