Smart Care achieves 86% service technician resource utilization

Smart Care, America’s largest independent commercial kitchen equipment service and maintenance organization, is moving to one platform, using data and processes in the same way so it can leverage data to innovate and grow. Using Artificial Intelligence and Machine Learning to predict service requirements with 80-90% accuracy. 

Through IFS Success, Smart Care has access to experts who understand its business model and ecosystem. The partnership and evolving Success Plan supports its new multi-service business acquisition model, and Smart Care is able to reduce time from ideation to delivery, realizing an 86% service technician utilization. Learn more:

• Priority access for growth
• Acquiring data
• Informed consulting expertise
• Dedicated Success planning
• Ambitious analytics
• Moment of Service™️
• Choosing success engagement

Read Smart Care’s story. Download the case study now.