10 software selection factors to be ready for and manage what’s next in service

Service organizations need to reduce costs by adopting a more lean, efficient and agile operation if they want to thrive and survive in the always-on, digital era. Digital, cloud-based, integrated solutions enable this and prepare you for what’s next. But before you select the enterprise software you require, it’s worth asking yourself:

  • How broad and deep is the software solution? Is it end-to-end?
  • Is it easy to configure and modify?
  • How dynamic is the scheduling engine?
  • Does it provide role-specific views?
  • Is it intuitive and easy to use?

 To discover why these and other key factors are so crucial to a successful service offering, please download the e-book.

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