Transformational Service Management

Service management software to deliver service excellence, optimize workforce efficiency, and grow service revenues

IFS_Hero_Service_Management_670x413_visual

Maximize profitable service-based revenue streams across the service lifecycle with service management tools from field service management with workforce scheduling and planning, to mobile field service and remote assistance capabilities.

 
ifs_gartner_2022_quadrant_fsm_graph_SM_solutions

Partner with the 7-time Gartner Leader to Deliver Best-in-Class Service


For the 7th time in a row, IFS has been named a Leader in the 2022 Gartner®️ Magic Quadrant™️ for Field Service Management, with Gartner placing us highest for our Ability to Execute and furthest for Completeness of Vision in the report.

Gain scalability for consistent service delivery


Gain a scalable field service management platform to focus on delivering the consistent service experience that your customers expect. Make data the key to differentiating your business in the industry.

 
 

Reduce your service delivery costs and add business value

Optimize your current processes and be prepared to meet tomorrow’s business requirements. Expand your service offerings, win new contracts and increase service revenue, all while delivering enhanced customer service.

ifs_431_SM_ContentBlock_01_22_670x413
IFS_SM_ContentBlock_Service_Industries_Guide_670x413_visual

Your Guide to a Successful IFS Service Management Implementation

With every customer implementation, we welcome a new member to the IFS family. Working together, we help you reduce risk, cost, and time while optimizing outcomes and achieving the KPIs that matter most to your business.

Capabilities

  • Field service management software
  • Mobile workforce management
  • Workforce scheduling & planning
  • Contact center & customer engagement
  • Contracts & warranties
  • Service logistics & repair

Leading field service management for organizations focused on service, projects and assets

The only Leader in both the Gartner® Magic Quadrant™ for Field Service Management (FSM) and the IDC MarketScape for Enterprise Asset Management (EAM)

 

Solutions for your Industry


Get in touch